Allison Brown

Customer Service & Compliance Manager

Allison, born on 04 November 1985, customer service manager with over 10 years of experience, including five in management, used to working in hectic environments with the ability to think and act quickly. Familiarity with leading customer support software, conflict resolution, and a positive attitude Allison Brown joined our team in 2016. Mrs. Brown graduated in 2003 from the QS Global MBA Ranking University with a degree in Business Administration. She also holds a Master’s degree in public relations and corporate communication from Robert Gordon University, Scotland in 2005. She carefully listened to the needs of each client, determined the best possible answer and solution, and provided basic technical support for customers on a wide range of company products, solving problems with a 90% rate at ITSM from 2006-2011. From 2011-2014 to XILINX, she provided impeccable customer relationship management by successfully solving complex and sensitive administrative issues and disputes and providing exemplary customer support on a daily basis. In 2014 she joined Titanext Group Kft and since 2016 she is part of Meteorius as Customer Service & Compliance Manager. Allison is responsible for the development and preparation of new cases, the verification of requests, the preparation of correspondence, the guarantee that payments have been received and made in a timely manner, and the assistance provided to other staff members. Allison is hardworking and loves to deal with customers, ensuring that they always receive the best service and solve their problems.

LANGUAGES SKILLS

TECHNICAL SKILLS

79%
69%
55%

CONTACT

EDUCATION

2000

Degree in Business Administration

QS Global MBA Ranking University | 2000-2003

2003

Master's degree in Public Relations and Corporate Communication

Robert Gordon University | 2003-2005

EXPERIENCE

2006

ITSM

Worked as a Customer Service and Technical Support | 2006-2011

2011

XILINX

Worked as a customer relationship management by successfully solving complex and sensitive administrative issues. | 2011-2014

2016

Meteorius

Works as a Customer Service & Compliance Manager leading customer support software and conflict resolution.